Platinum Property Group

Privacy Policy

Last updated:

This Privacy Policy describes how , doing business as (“Company,” “we,” “us,” or “our”), located at , collects, uses, discloses, and protects your information when you use our website, forms, calendars, surveys, advertising platforms, messaging services, and related services (collectively, the “Service”).

By accessing or using the Service, you agree to this Privacy Policy. If you do not agree, please do not use the Service.

1. Interpretation and Definitions

Account

A unique account created for you to access parts of the Service.

Affiliate

An entity that controls, is controlled by, or is under common control with the Company.

Company

, .

Cookies

Small files placed on your device to enable functionality, analytics, and advertising tracking.

Country / State

CA, US.

Device

Any device capable of accessing the Service.

Personal Data

Information that identifies or can reasonably identify an individual.

Service

The website(s), landing pages, calendars, forms, surveys, SMS, calls, and advertising touchpoints operated by the Company.

Service Providers

Third parties that process data on our behalf (e.g., hosting, CRM, SMS, analytics, payment processors).

Usage Data

Data collected automatically through your use of the Service.

You

The individual or business accessing or using the Service.

2. Information We Collect

A. Personal Data

We may collect:

First and last name

Email address

Phone number (mobile or landline)

Property-related information (when voluntarily provided)

Any information submitted via forms, surveys, calendars, SMS, or calls

B. Usage Data

Collected automatically, including:

IP address

Browser type and version

Pages visited and time spent

Device identifiers

Referring URLs

C. Communications Data (SMS & Calls)

If you opt in, we may collect:

Call recordings (where legally permitted)

SMS/MMS message content

Call logs, timestamps, and delivery status

3. Cookies and Tracking Technologies

We use cookies, pixels, tags, scripts, and similar technologies for:

Website functionality

Analytics and performance

Advertising and retargeting

Consent tracking

You can control cookies through your browser settings. Disabling cookies may limit functionality.

4. How We Use Your Information

We use Personal Data to:

Provide and operate the Service

Schedule calls, demos, or consultations

Communicate via email, phone, SMS, or voicemail

Send service-related notices and updates

Deliver marketing communications (where permitted)

Analyze usage and improve performance

Process payments and prevent fraud

Comply with legal and regulatory obligations

5. SMS, Calls, and A2P (TCPA Compliance)

By submitting your phone number through our forms, ads, calendars, or surveys, you expressly consent to receive:

Calls (manual or automated)

SMS/MMS messages

Voicemails

Message frequency varies. Message & data rates may apply.

You may opt out at any time by:

Replying STOP to SMS messages

Clicking unsubscribe links

Contacting us directly

Consent is not a condition of purchase.

6. Payment Information (Stripe & Processors)

We do not store full payment card details.

Payments are processed securely by third-party processors such as . These providers handle your payment data in accordance with their own privacy and security policies.

7. Sharing Your Information

We may share your information with:

Service providers (CRM, SMS, analytics, hosting)

Payment processors

Advertising platforms (for tracking and attribution)

Legal or regulatory authorities when required

Affiliates and business partners

We do not sell your Personal Data.

8. Real Estate Disclaimer

We are not a licensed real estate brokerage unless explicitly stated.

We do not provide legal, tax, or investment advice.

Any property-related information is provided voluntarily by you and used solely to respond to your inquiry or provide requested services.

9. Data Retention

We retain Personal Data only as long as necessary to:

Provide the Service

Meet legal obligations

Resolve disputes

Enforce agreements

Usage data may be retained for analytics and security.

10. Data Transfers

Your data may be processed in jurisdictions outside your state or country. By using the Service, you consent to such transfers with appropriate safeguards in place.

11. Your Rights

A. General Rights

You may request to:

Access your data

Correct inaccuracies

Delete your data

Withdraw consent

B. California Residents (CCPA/CPRA)

You have the right to:

Know what data we collect

Request deletion

Opt out of data sharing for advertising

C. GDPR (EU/UK)

You have rights to:

Access, rectification, erasure

Restrict or object to processing

Data portability

Requests can be submitted via .

12. Security

We use commercially reasonable safeguards. However, no system is 100% secure.

13. Children’s Privacy

The Service is not intended for individuals under 13. We do not knowingly collect data from children.

14. Third-Party Links

We are not responsible for third-party websites or services linked from our Service.

15. Changes to This Policy

We may update this Privacy Policy. Updates will be posted with a revised “Last updated” date.

16. Contact Information

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2228 Patterson Rd. #240, Riverbank CA 95367